Introduction to Crisis Intervention

This course will prepare students with theory and skills to de-escalate crisis in health & social service settings and to collaborate with other members of a team including first responders. Key concepts will include include therapeutic communication techniques for working with people who are experiencing crisis, and models of prioritization and crisis management

Learning Outcomes

• Demonstrate an understanding of what constitutes crisis
• Discuss crisis assessment & intervention at an overview level
• Differentiate types of crises and discuss appropriate responses
• Understand the importance of multicultural awareness in crises
• Demonstrate an understanding of issues related to suicide and suicidality
• Describe and discuss violence risk & understand appropriate responses