This course will prepare students with theory and skills to de-escalate crisis in health & social service settings and to collaborate with other members of a team including first responders. Key concepts will include include therapeutic communication techniques for working with people who are experiencing crisis, and models of prioritization and crisis management
Learning Outcomes
- Demonstrate an understanding of what constitutes crisis
- Discuss crisis assessment & intervention at an overview level
- Differentiate types of crises and discuss appropriate responses
- Understand the importance of multicultural awareness in crises
- Demonstrate an understanding of issues related to suicide and suicidality
- Describe and discuss violence risk & understand appropriate responses
